how it works
Drug free relief in minutes, on the move.
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Charge
Plug in via USB until the light settles.
One charge = multiple sessions on the go. -
Pick pad
Period, Back or Joints, the right pad for the job.
Snap the device onto the two metal studs.
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Place & press go
Apply to clean, dry skin (no lotion).
Hold power to start, choose a mode, level up gently.
Session tips
Timing
How long & how often:
- Start with 15–30 minutes, then work up to 30-60 minutes if you like.
- You can use Relief Pro 1–3 times per day. Leave at least 60 minutes between longer sessions to give skin a break.
- Intensity: begin low and increase slowly to a strong but comfortable buzz - never painful.
- Periods: use at the first sign of cramps; repeat through the day as needed.
Do not use while sleeping, bathing, or driving.
Why TENS helps
Drug-free pain relief in two ways
- Blocks pain signals (Gate Control Theory): gentle electrical pulses “close the gate” to pain at the spinal cord level so fewer signals reach your brain.
- Releases endorphins & relaxes muscles: the pulses can boost your body’s feel-good chemicals and reduce cramping/tension - great for period pain, back niggles, and sore joints.
- Local & quick: targets the area you choose, with relief often felt within minutes.
Care & re-use
Make pads last longer
- Skin first: cleanse with soap & water and dry well. Avoid oils, lotions and fake tan where the pad sits.
- After use, stick the pad back on its plastic liner and keep it dust-free in the pouch/packet.
- If tackiness fades, wipe the gel lightly with a drop of water, air-dry until tacky, then store.
- Replace when the pad no longer sticks evenly, edges curl, or the sensation becomes patchy.
- For hygiene, don’t share pads with others.
Troubleshooting
Quick fixes
- Device won’t turn on: Charge for ~2 hours. Press and hold the power button to start.
- No sensation: Increase intensity; check the snap connectors are fully clicked; make sure the gel side is on the skin; try a fleshier spot; replace a worn pad.
- Sharp/stinging: Reduce intensity; re-stick so the whole pad contacts skin; add a tiny drop of water to the gel and let it go tacky; avoid bony areas/broken skin.
- Stops mid-session: Auto-finish after 60 min. Restart or recharge if the battery is low.
- Skin pinkness: Mild, short-lived redness is normal. If rash or irritation persists, stop use and seek advice.
Safety
Please read before use
- Do not use if you have a pacemaker/ICD or other implanted electronic device.
- Do not use during pregnancy on the abdomen or lower back.
- Avoid placing pads on the front of the neck, head, or across the chest/heart.
- Do not use on broken/irritated/infected skin or areas with reduced sensation.
- If you have epilepsy, active cancer treatment, heart disease, or other medical concerns, ask your clinician first.
- Not for use in water, while sleeping, driving, or operating machinery.
- Stop if you feel unwell or the sensation is uncomfortable.
This information is general and not a substitute for personalised medical advice.
What’s in the box
Relief Pro TENS device
Three reusable gel pads:
Butterfly (lower back & hips)
Period (lower tummy)
Classic (joints & muscles)
USB charging cable
Quick Start Guide
Kit contents may vary slightly, see the product page for the exact inclusions.
Pad placement guide
Period (lower tummy)
Place: either side of the lower abdomen, not on the navel.
Tips: clean, dry skin; avoid lotions; start low, increase slowly.
Avoid: broken/irritated skin or directly over the uterus during pregnancy.
Lower back
Place: either side of the sore area, not directly on the spine.
Tips: keep pads flat with no air bubbles; adjust position to comfort.
Avoid: bony points and broken skin.
Joints & muscles
Place: either side of the joint (knee, shoulder, hip), not on the kneecap/elbow tip.
Tips: soften intensity on smaller areas; try different modes.
Avoid: front of neck, chest/heart area, or numb skin.
Need more help?
Questions about Relief Pro or your order? Pop us a note, we reply within 1-2 business day.
Contact info
Email: info@reliefpro.co.nz
Hours: Mon–Fri, 9am–4pm NZT
Location: Kerikeri, Northland, NZ (online only)

