Your Relief Pro device is covered by a 12-month warranty against manufacturing defects.
Warranty doesn’t cover consumables (e.g., gel pads), normal wear and tear, accidental damage, water exposure, or misuse.
If you’re having trouble, we’ll help you troubleshoot first; if a defect is confirmed, we’ll repair or replace.
Email hello@myreliefpro.co.nz with your order number, a short description and photos/video.